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FAQ’S

Frequently asked

questions

Answers to the most commonly asked questions.

What are the delivery charges for orders from the Online Shop?
Delivery charges will vary from location to location but after entering your zip code your charges will be automatically calculated.
Which payment methods are accepted in the Online Shop?
We accept a wide range of secure payment options, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other locally available payment gateways depending on your region.
How long will delivery take?
Delivery times depend on your location and the shipping method selected at checkout. Standard delivery typically takes between 3–7 business days. You will receive an estimated delivery date along with your order confirmation.
How secure is shopping in the Online Shop? Is my data protected?
Your security is our priority. Our online shop uses SSL encryption and complies with strict data protection regulations to ensure your personal and payment information is fully secure.
What exactly happens after ordering?
After placing your order, you will receive a confirmation email with your order details. Once your items are packed and shipped, you’ll receive a tracking number so you can follow your order’s journey to your doorstep.
Do I receive an invoice for my order?
Yes, an invoice will be sent to your email shortly after your purchase. You can also access it through your account dashboard if you’ve registered with us.

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