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Privacy Policy

Last updated: October 2025

Welcome to Ecomdy LLC (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website ecomdyllc.com (the “Site”) and purchase our products. By using the Site, you agree to the collection and use of information in this policy.

1. Information We Collect

We may collect and process the following types of information about you:

a) Personal Information You Provide Directly

  • Name

  • Billing address, shipping address

  • Email address

  • Phone number

  • Payment information (e.g. credit card, PayPal, or other payment processor details) — Note: actual credit card data is handled by third‑party payment processors (we do not store full card numbers on our servers).

  • Account username and password (if you register)

  • Order history, cart information

  • Customer support correspondence (e.g. messages, emails)

  • Reviews and feedback you submit

b) Information Collected Automatically

  • IP address

  • Browser type and version

  • Device information (e.g. device type, operating system)

  • Pages you visit on the Site, date/time, duration

  • Referring/exit pages and URLs

  • Clicks, interactions, and navigation patterns

  • Cookies, web beacons, and similar tracking technologies

c) Information from Third Parties

We may obtain information from third parties, such as:

  • Payment processors (to the extent they share confirmation or status data)

  • Analytics providers

  • Advertising and marketing partners (for ad targeting or conversions)

  • Social media platforms (if you link or sign in via social login)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders (billing, shipping, returns)

  • To communicate with you about your orders, account, and support

  • To personalize your experience, product recommendations, and marketing

  • To send you promotional offers, newsletters, or updates (if you opt in)

  • To monitor, analyze, and improve Site performance and usability

  • To detect and prevent fraud, abuse, or violations of our policies

  • To comply with legal obligations (taxes, recordkeeping, etc.)

  • For internal business purposes (analytics, audits, business growth)

3. Sharing and Disclosure of Information

We may share your personal information in the following circumstances:

a) Service Providers

We may share data with third‑party service providers who help us operate the Site and our business, such as:

  • Payment processors

  • Shipping and logistics companies

  • Customer support or help desk software

  • Email marketing platforms

  • Analytics, data processing, and IT service providers

b) Legal Requirements & Safety

We may disclose your information:

  • To comply with applicable laws, regulations, or legal processes (e.g. court orders, subpoenas)

  • To protect and defend our rights or property

  • To investigate potential fraud, security issues, or violations of terms

  • To respond to lawful requests by public authorities

c) Business Transfers

If we are involved in a merger, acquisition, sale, or reorganization, your personal information may be transferred as part of that transaction (subject to confidentiality protections).

d) With Your Consent

We may share other information with your consent or as otherwise disclosed at the time of collection (for example, with third‑party advertising partners if you opt in).

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Recognize your device and preferences

  • Improve functionality (e.g. keeping you logged in)

  • Understand how users navigate the Site

  • Enable targeted advertising and marketing campaigns

You may set your browser to refuse all or some cookies, or alert you when a cookie is being used, but this may affect Site functionality.

We also use third‑party analytics (e.g. Google Analytics) and advertising networks. These providers may use cookies or similar technologies to collect information about your online activities over time and across different websites (for interest‑based advertising). You can often opt out of such third‑party tracking by visiting relevant opt‑out pages (for example Google’s Ads Settings, etc.).

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes in this policy, such as:

  • For as long as your account remains active

  • To complete transactions and enforce agreements

  • To comply with legal obligations (e.g. tax records)

  • To resolve disputes, prevent fraud, and support business operations

Once data is no longer needed, we will securely delete, anonymize, or aggregate it.

6. Security

We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

If we become aware of a data breach affecting your personal information, we will notify you and relevant authorities as required by law.

7. Children’s Privacy

Our Site is not intended for children under the age of 13 (or higher age where required by law). We do not knowingly collect or solicit personal information from minors. If you believe we collected data from a child under that age, please contact us to request deletion.

8. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal data, including:

  • Right to access the information we hold about you

  • Right to correct or update inaccurate or incomplete data

  • Right to delete or request erasure of your data

  • Right to restrict or object to certain processing (e.g. marketing)

  • Right to data portability (to obtain a copy in a structured, machine‑readable format)

  • Right to withdraw consent (where processing is based on consent)

You may also unsubscribe from marketing emails by following the “unsubscribe” link or contacting us at info@ecomdyllc.com.

To exercise your rights, please contact us (see Contact Us below). We may require verification of identity before actioning requests.

9. International Transfers

If you are located outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. or other countries where our systems or service providers operate. Those countries may have different data protection laws. We will take steps to ensure appropriate safeguards (e.g. standard contractual clauses) to protect your privacy.

10. Third‑Party Links & Embeds

Our Site may contain links to third‑party websites, plugins, or embedded content (e.g. videos, social media). These external sites may have their own privacy practices. We do not control and are not responsible for their policies or practices. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with a new “Last Updated” date. If changes are material, we may notify you by email or via a notice on the Site.

Your continued use of the Site after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Ecomdy LLC
Email: info@ecomdyllc.com
Phone: +1 628 265 7210